devContact Announces its Participation in China Hi Tech Fair 2017

We are thrilled to let you know that the team at devContact, the world’s simplest mobile customer support software, took part as an exhibitor at the 19th China High Tech Fair, 2017 held at Shenzhen Convention & Exhibition Center, Shenzhen, China. China Hi-Tech Fair is one of the best commercial platforms for domestic and overseas […]

Read More : devContact Announces its Participation in China Hi Tech Fair 2017
devContact Announces its Participation in China Hi Tech Fair 2017

How to change the web address of your support website on goDesk (host mapping)

The default web address of your goDesk Help Center is a subdomain such as “mycompany” in mycompany.godesk.com. The good news is that you can map a subdomain of your own domain (such as support.mycompany.com) to your default goDesk help center address. This can be done through host mapping. For example lets say your company is […]

Read More : How to change the web address of your support website on goDesk (host mapping)
How to change the web address of your support website on goDesk (host mapping)

Selecting the right Support Desk Solution for your Business

So you just launched your business and are offering either a product, service or maybe even both; but the true success of your offering can only be determined by the customer service and support you deliver. After all, happy customers are what keeps a business going and growing! In order to provide the type of […]

Read More : Selecting the right Support Desk Solution for your Business
Selecting the right Support Desk Solution for your Business

5 Reasons to go for a Customer Support Desk Software

                                    Customer support does not only involve handling customer issues and aiding them through the purchase process. In fact, core customer support lies in the after sales services and support that a customer needs. It involves making yourself […]

Read More : 5 Reasons to go for a Customer Support Desk Software
5 Reasons to go for a Customer Support Desk Software